PRIVACY POLICY

Introduction

Home Bridge ("we," "us," "our," or "Home Bridge") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate guidance services that connect buyers and sellers to the right options and next steps.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

We collect information that you provide directly to us when you use our services:

Contact Information: When you submit contact forms, make phone calls, or send email inquiries, we collect your name, email address, phone number, and any other information you choose to provide.

Property Information: We may collect information about your real estate needs, preferences, budget range, desired locations, and other property-related details you share with us.

Communication Records: We maintain records of your communications with us, including the content of messages, dates, and times of contact.

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing actions and patterns.

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your use of our website and to improve your experience. These technologies help us analyze trends, administer the website, track user movements, and gather demographic information.

Analytics Data: We may use third-party analytics services to better understand how visitors interact with our website. These services may collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide real estate guidance services, connect you with appropriate buying or selling options, and recommend next steps in your real estate journey.

Communication: To respond to your inquiries, contact you about our services, provide customer support, and send you relevant information about real estate opportunities.

Matching Services: To match buyers with suitable properties and sellers with qualified buyers based on the preferences and information you provide.

Service Improvement: To understand how our services are used, analyze trends, and improve our website functionality and user experience.

Business Operations: To maintain records, conduct internal research and development, and operate our business effectively.

Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Protection: To detect, prevent, or address fraud, security issues, or technical problems, and to protect the rights, property, or safety of Home Bridge, our users, or the public.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service. These parties are obligated to maintain the confidentiality of your information.

Real Estate Professionals: With your consent, we may share your information with real estate agents, brokers, lenders, or other professionals who can assist with your specific real estate needs.

Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers: If Home Bridge is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Aggregated Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

Physical security controls at our facilities

Electronic security systems including encryption and firewalls

Secure transmission of data using SSL/TLS protocols

Access controls limiting employee access to personal information on a need-to-know basis

Regular security assessments and updates to our security practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.

Correction: You may request that we correct any inaccurate or incomplete personal information.

Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

Restriction: You may request that we restrict the processing of your personal information under certain circumstances.

Objection: You may object to our processing of your personal information for certain purposes.

Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookie Usage and Tracking

Our website may use cookies and similar tracking technologies. Cookies are small data files stored on your device that help us improve our services and your experience.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functionality Cookies: Enable enhanced functionality and personalization.

You can control cookie settings through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Home Bridge. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

If you are accessing our services from outside the jurisdiction where our servers are located, please be aware that your information may be transferred to, stored, and processed in a different country. By using our services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the policy and post the updated version on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Information for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Home Bridge

Email: Hannah.Morris@homebridge.info

Phone: Contact us for phone number

Address: Contact us for address

We are committed to resolving any privacy concerns you may have and will respond to your inquiry in a timely manner.

Your Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.